The company’s advantage of scale should be utilized to apply professional property management for various special system facilities and equipment.
6、针对办公楼的自身特点, 我们将超前性、创造性地实行24小时的服务在贯彻ISO9001国际质量体系认证的基础上, 进一步规范服务行为, 一方面超前挖掘业主的潜在需求, 满足业主深层次的需要, 业主想到的我们一定尽力做到, 业主没想到的我们也要想到且做到。我们将在进场后接合项目的实际使用需求, 结合安信行公司作业指导手册一个月内建立行之有效的管理措施, 保证制度措施的有效性。
Based on the characteristics of the office building, we will provide a 24-hour service in a proactive and creative manner, and further standardize our service through implementing ISO 9001 Quality Management System. While identifying and satisfying employers’ potential needs in a proactive manner, we should also identify and satisfy those needs of which employers are aware and unaware. After our entry, based on the actual need of project and according to the operational manual of the company, we will develop effective management measure within one month to ensure the effectiveness of system and measure .
1、 三级检查制度
Three-level inspection sytem
要取得公司质量标准和规范的执行效果, 就要有完善的检查制度, 为此, 公司制订了三级检查制度, 并将在该项目认真落实, 通过定期、不定期的检查来保证质量标准的规范和贯彻。
To ensure proper implementation of the company’s quality standard and codes, a proper inspection system should be in place. For this purpose, the company developed a three-level inspection system and will implement it strictly to ensure compliance with and implementation of quality standards through regular and irregular inspection.
(1) 部门自查
Self-inspection by departments
通过项目内部门自查, 及时发现质量中存在的问题, 随时整改不仅可以督促员工做好质量工作, 提高自己的知识和技能, 以保证质量达到标准水平; 同时可以避免问题的积累和事态扩大。
Through self-inspection by various departments of the project, existing quality problems will be identified timely. Timely correction not only encourages employees to perform quality task properly, improve their knowledge and skill to ensure compliance with standard, but also can prevent quality problems from accumulating and worsening the situation.
(2) 项目检查
Project inspection
项目经理在各部门自查的基础上, 针对各部门检查出的问题和对重要事项进行每周检查评价, 通过整改和培训杜绝质量问题重复发生, 达到质量目标的持续改进。
On the basis of self-inspection by various departments, the project manager should inspect and evaluate problems identified and important matters on a weekly basis. Recurrence of quality problem should be eliminated through correction and training so as to achieve continuous improvement of quality.